FAQ DEPOSITS & WITHDRAWALS

ECMarkets accepts a wide variety of payment methods, such as:

1. Credit/ Debit card (Visa, MasterCard or Diners Club)
   
   
2. Fast Wire Transfer
   
   
3. Webmoney
   
   
4. Local Payment Methods

For a full list of payment methods please login to your account and go to the deposit page or check our banking page.

The minimum amount to open a ECMarkets account is $100.

ECMarkets does not charge clients when they deposit funds into their accounts. However, we recommend you check with your bank or credit card company for any money transfer costs and / or extra charges.

Please Note: if a client deposits over $2,500, any transfer fees will be covered by ECMarkets

The time it takes for funds to appear in your account may vary depending on the deposit method used:

Credit/ Debit Cards take approximately 24 hours to process (from time of receipt)

Wire Transfer Deposits take approximately 1 – 2 business days to process (from time of receipt)

In order to withdraw funds you need to fill out a withdrawal request form. This form can be found on the website as a downloadable PDF file.
Simply sign and fax the request form to:+357-2-202-2523.
You can also scan and email the request form to: finance@ecmarkets.com

In order to process your withdrawal request in a quick and efficient manner, please refer to the following guidelines:

Funds can be transferred directly to your bank account by wire transfer or returned to your credit card. However, a withdrawal can only be made using the exact same method you used for depositing.

For example, if you deposited using a specific credit card, your funds can only be returned to that same credit card.

Withdrawal requests are usually processed within three business days of receipt of all required documentation.

In order to withdraw funds from your account you must maintain your margin requirements in case you have open positions. If you request a withdrawal of funds from your account and we cannot comply without closing some part of your open positions, we will not be able to fulfill your request until you have closed sufficient positions to enable your withdrawal.

Please Note: in compliance with anti-money laundering regulations, ECMarkets is allowed to transfer funds only to an account bearing your name. ECMarkets may require additional information or documentation prior to releasing funds to your account.

ECMarkets does not charge any deposit or withdrawal fees. However, please keep in mind that some banks might charge transaction fees. These fees are not covered by ECMarkets.

Please note: any bank fees incurred by VIP clients are covered by ECMarkets.

We work hard to make sure your funds are transferred in a prompt and efficient manner. Regular money transfers normally take approximately three (3) business days for approval.

While approved credit card withdrawals are added to your credit card balance immediately, approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day.

Wire transfers often make their way between several banks in several countries, and this can take a little longer as foreign financial institutions usually require a few working days to remit funds around the world.

Please note: in compliance with anti-money laundering regulations, ECMarkets is allowed to transfer funds only to an account bearing your name. ECMarkets may require additional information or documentation prior to releasing funds to your account.

Bonus Requirement:

In order to withdraw your bonus you must execute a minimum trading volume of $10,000 for every $1 bonus. For example, if you received a $100 bonus you will need to have a minimum trading volume of $1,000,000 in order to withdraw your bonus.

Please note: you may withdraw funds from your account before reaching the minimum trading volume; however, by doing so you forfeit the bonus amount.

Your Account Manager is ready to help you with any questions you might have. To obtain a quick response, you can reach your Account Manager via email or telephone. If your Account Manager is unavailable, our highly trained support team will be on hand to answer your questions. Rest assured that there is always a staff member available to take care of all your needs. Feel free to contact us at anytime.